News and insight into biometric identification and authentication

Canadian Company uses Voice Biometrics to Ensure Security for Customers

Tuesday, August 21, 2007

PerSay’s voice biometrics technology, VocalPassword, powers Bell’s Voice Identification Service in Canada. It uses a spoken pass phrase as identifier for all its service areas (including local and wireless phone, high-speed internet, and VoIP). This voluntary enrollment program serves as a cost-effective and secure alternative to PIN-based services and manual authentication. Bell uses voice biometrics because of their “ongoing commitment to protect privacy” of its customers. Currently, Bell reports it has more then 275,000 voluntary enrollments in the VocalPassword program. [end] 

A webinar hosted by Angel.com, an interactive voice response (IVR) and call center solutions provider, and VoiceVault, a developer of voice recognition biometrics, drives at the need for voice biometrics in call center operations looking for unique alternatives to boost efficiency and lower costs, according to a TMCnet article.

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The Security Industry Association (SIA), a member-based group that advocates on behalf of the security industry in the U.S., has publicly opposed a Bill in Alaska that restricts biometric technology in the state, according to a Security Info Watch article.

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The Canadian contactless payments market is set to take off as large stores rapidly adopt the new technology, and smaller merchants threaten to make the jump as well, according to itbusiness.ca.

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A new service based on cloud-computing and secured via voice recognition biometrics has been launched. The system enables retailers to set-up and run online businesses with secured financial transactions authenticated either via online or mobile phone, according to an Info Security article.

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Canadian Retail Solutions (CRS) and YESpay International have partnered to deliver EMV chip and PIN managed card payment service to Canadian customers. YESpay’s EMBOSS is an EMV chip and PIN accredited and PCI-DSS Level 1 certified managed payment service.

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Elephant Talk Communications, a provider of software and services for the telecommunications and financial services industries, has announced the launch of new voice biometric offering called VALid-SVP.

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