News and insight into biometric identification and authentication

Fast food uses biometrics to impede employee fraud

Wednesday, November 5, 2008

Problems with buddy punching and misuse of manager keys and codes have lead fast food establishments to implement biometric devices to stop misconduct by employees, according to a QSR Web article. Devices such as fingerprint readers integrated into time clocks and point of sales systems are some of the biometric solutions being employed.


While managers have enjoyed the heightened levels of security and control the new systems give them, employees’ concerns over privacy and costs have slowed the adoption of the new technology. Many have had their fears assuaged by the fact that the systems do not record the fingerprint itself but rather a numerical representation of the fingerprint that has been encoded and is untraceable back to the fingerprint. As prices drop and technology improves more fast food outlets have been installing and using biometric technology to save time and money.

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The International Biometrics and Identification Association (IBIA) has announced it has expanded its personal mission to have more of a focus on issues surrounding authentication in data security, identity theft, immigration and homeland security. The IBIA’s approach is expected to be two-pronged wherein they will serve as a forum for industry leaders to directly tackle issues and they intend to become a source for advocacy and education in biometric technology.

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A webinar hosted by Angel.com, an interactive voice response (IVR) and call center solutions provider, and VoiceVault, a developer of voice recognition biometrics, drives at the need for voice biometrics in call center operations looking for unique alternatives to boost efficiency and lower costs, according to a TMCnet article.

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Ideco Group, a South African-based developer of biometric technology, has begun a campaign with the intention of raising awareness of biometric technology as well as the benefits of its use, specifically focusing on economic crime prevention such as in cases of identity fraud, insider fraud and shared identities.

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PhoneFactor Inc. continues to grow its financial services roster announcing additions to its most recent clientele: Heartland Financial USA, OceanFirst Bank, Northway Bank, and CUANY Credit Union. The PhoneFactor solutions have been utilized by financial institutions as a way to protect customers using e-banking from online fraud. Additionally the PhoneFactor technology can authenticate bank employees for remote logins.

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ClearStar Logistics, a developer of employee and tenant screening solutions, has partnered with biometric developer Advanced Livescan Technologies for a biometric-based capture and criminal history screening solution. The new system, which integrates ClearStar.net screening technology with Livescan’s E-VeriTech SOLO, utilizes fingerprint biometrics to search the National Criminal History Record Search database.

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Due to recent pushes for electronic health records, patient privacy concerns and fraud reductions in health care, biometrics are becoming increasingly important in the industry, according to a Healthcare Technology Online article.

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