News and insight into biometric identification and authentication

PerSay chosen by West Interactive

Friday, December 19, 2008

West Interactive, a provider of outsourced communication technology, has announced that they have chosen PerSay, a developer of voice biometric technology, to provide them with voice-biometric systems. The product, PerSay’s VocalPassword, works independent of language and accents as well as being able to be easily integrated into existing VoiceXML systems.

VocalPassword operates by matching a sample given by a user to the one stored when the user first signs up. Additionally, the authentication happens in real-time so there is no lag for a user. [end] 

PerSay, a developer of voice-based biometrics, has announced the deployment of one of its voice biometrics systems to Bank Leumi, a international business and private banking company, to be utilized as the first Web-based eBanking site that relies on voice biometrics for password reset functions. While PerSay has seen some success in the adoption of their products for call centers in the financial industry, this is a different application for the company’s technology.

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PerSay, a developer of voice-based biometrics systems, has announced the completion of field testing for a new fraudster detection system designed for use by contact centers. The technology, which is based on the company’s FreeSpeechT Voice Biometrics platform, operates by utilizing recordings of known fraudsters and tipping off workers when they have encountered one on the phone.  

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Anakam Identity Suite has been chosen as the provider of three-factor authentication for West Corporations Fortune 1000 clients. Anakam will work to enhance the ‘West at Home’ service enabling it to feature a unique selection of authentication functions such as voice biometrics and digital signature.

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PerSay, a developer of voice biometrics systems, has announced that the call center for mobile telephone company Vodafone Turkey has received an award for “The Best Call Center Technology Solution” due to its implementation of PerSay’s VocalPassword technology. VocalPassword is a solution that authenticates a user’s identity via an interaction with a computer that prompts the user for specific spoken statements or passwords.

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An UConn computer with the names and Social Security Numbers of more than 10,000 university applicants was stolen, according to a local news report.

The computer, stolen from an IT storage cabinet at university’s West Hartford campus, had applicant files ranging from 2004 through July 30. UConn officials are still investigating the theft, which was discovered on Aug. 3.

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PerSay, a developer of voice-based identification authentication solutions, has announced the availability of new functionality available for use on Apple devices, such as the iPhone, iPad and iPod Touch. The new technology, called VocalPassword, is designed to replace virtual keyboard use for filling in user names and passwords with voice-based authentication of the user.

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