News and insight into biometric identification and authentication

PhoneFactor announces new voice authentication service

Tuesday, January 19, 2010

PhoneFactor, a developer of telephone-based user authentication products and services, is expected to release an over-the-phone biometric voice authentication service intended to increase security for phone based operations, according to a Dark Reading article. The service works by prompting a user to vocally provide his passphrase that is matched with a voiceprint to authenticate the user.


The service is aimed mostly at financial services and government as an additional layer of security since personal and sensitive information may be discussed over the phone. For an organization with 5,000 to 10,000 users, the service costs between $15 and $30 per user.

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Auraya Systems announced the commercial release of its voice authentication solution called ArmorVox Speaker Identity System.

The solution, which was developed for system developers and call centers as either an enterprise or cloud-based solution, fuses text-independent and text-dependent voice-verification that automatically detect languages.

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Mobile multi-factor authentication company PhoneFactor has developed a reseller partnership with Imprivata, a provider of sign-on and access management products for health care and other industries, to provide phone-based authentication services to Imprivata clients.

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PhoneFactor launched an app for smart phones and tablets that allow users to physically verify a transaction. The app pushes a notification to the user’s smart phone alerting the user a transaction is in process.

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Gartner Group’s 2012 Magic Quadrant for unique and innovative user authentication products features Equifax’s multifactor authentication product Anakam TFA Two Factor Authentication.

Gartner predicts that by 2017 more than 50% of enterprises will use cloud-based authentication services like Anakam, up from 10% today.

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ValidSoft partnered with Opus Research and released a report titled “Voice Biometrics Authentication Best Practices: Overcoming Obstacles to Adoption” that predicts the technology will be deployed in payment authentication assuming the best practices it lays out are followed.

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HP partnered with Anakam to offer a cloud-based system for identity vetting and credentials. Bryan Maybee, a solutions architect at HP, says the system can be used by the public or private sector for registering individuals to online services.

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