News and insight into biometric identification and authentication

PhoneFactor announces new voice authentication service

Tuesday, January 19, 2010

PhoneFactor, a developer of telephone-based user authentication products and services, is expected to release an over-the-phone biometric voice authentication service intended to increase security for phone based operations, according to a Dark Reading article. The service works by prompting a user to vocally provide his passphrase that is matched with a voiceprint to authenticate the user.


The service is aimed mostly at financial services and government as an additional layer of security since personal and sensitive information may be discussed over the phone. For an organization with 5,000 to 10,000 users, the service costs between $15 and $30 per user.

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PhoneFactor Inc. continues to grow its financial services roster announcing additions to its most recent clientele: Heartland Financial USA, OceanFirst Bank, Northway Bank, and CUANY Credit Union. The PhoneFactor solutions have been utilized by financial institutions as a way to protect customers using e-banking from online fraud. Additionally the PhoneFactor technology can authenticate bank employees for remote logins.

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PhoneFactor Inc. announces its new compatibility with IBM Tivoli Access Manager. The certified, “Ready for IBM Trivoli” solution can authenticate a user’s sign-on using phone-based two-factor authentication technology.

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PhoneFactor Inc. has added authentication for online banking to its list of service features. The company has introduced the Universal Banking Gateway and added another secure layer to online banking functions.

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PerSay, a developer of voice-based identification authentication solutions, has announced the availability of new functionality available for use on Apple devices, such as the iPhone, iPad and iPod Touch. The new technology, called VocalPassword, is designed to replace virtual keyboard use for filling in user names and passwords with voice-based authentication of the user.

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The newest clients to the PhoneFactor Inc. roster have been confirmed as the U.S. Department of State, the District of Columbia government, and the Federal Railroad Administration, and hereby increasing the level of secure authentication access to our nation’s sensitive data.

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Elephant Talk Communications, a provider of software and services for the telecommunications and financial services industries, has announced the launch of new voice biometric offering called VALid-SVP.

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