School district employees in Palm Beach County in Florida are reporting frustration with their fingerprint-based time and attendance tracking system, according to a Sun Sentinel article.
Many of the 15,000 hourly employees required to use the system including food-service workers, custodians, bus drivers, secretaries and part-time employees have reported a number of glitches in the system wherein it won’t accept enrolled fingers and tell them to alert a supervisor or punch in their employee code.
Other complaints revolving around the new systems from biometric system provider TimeLink consist of there not being enough of the devices installed or having their time recorded electronically at all. Despite various complaints, District Chief Financial Officer Mike Burke says that the scanners obtain accurate readings from 99% of employees using the system and that any concerns that have come up have been addressed and dealt with.
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