Emma Sutherland

Director of Design & Development

Emma’s passion is helping others to develop both personally and professionally to reach their potential. Clients she has worked with consistently say that she is deeply invested in others and is dedicated to her work.

Her 20-year career includes talent acquisition, stakeholder engagement, coaching, and learning and development in industries such as aerospace manufacturing, recruitment, consulting, and higher education.

Emma holds both a master’s degree in industrial relations and Bachelor of Arts honours in language and linguistics, from Queen’s University. Additional education includes a certificate in adult education, an ICF Accredited career coach certification and Essential Impact coach training. She is currently finishing her certificate in instructional design from St. Lawrence College.

Prior to Third Factor, Emma was the manager of career education and coaching at the Smith School of Business for the Full-Time MBA (where she designed, developed, and facilitated an extensive career management program) and a recruiter, most notably at McKinsey & Company. Emma is also a certified Pilates instructor where her aim is to help clients become more agile and resilient in their daily lives to feel longer, leaner, and more balanced.