Emerson is a leading global technology, software and engineering company that provides heating, air conditioning and refrigeration solutions for commercial and residential markets. In Canada, much of its success relies on its relationships with some 2,500 contractors who in turn rely on Emerson solutions to operate their businesses.

Rewarding its contractor-customers with memorable experiences has long been an important part of Emerson’s strategy and Emerson has worked with Third Factor for several years to ensure that these events go beyond simply being memorable to also help customers improve their leadership skills.

In service of this, Third Factor designed and delivered a full-day experience to equip Emerson’s customers with meta-skills for adapting to rapid change, a first-hand understanding of their performance under pressure, and practical strategies for using the pressure in their lives as fuel for growth – featuring an unforgettable para ice hockey experience on a frozen glacial lake.

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