Carrie Drybrough

Carrie leads Third Factor’s Operations team, the small but mighty group responsible for the behind-the-scenes coordination that keeps every program running at its best. Together, they oversee day-to-day operations, client service, and technology — making sure all the moving parts work together seamlessly.

With a deep belief that client experience is everything, no detail is too small. Their work spans program logistics, process design, compliance, and the central hub coordination that Third Factor’s trainers and clients rely on. Carrie brings genuine care and precision to building great systems and supporting the people around her — and that spirit carries through everything the team does.

Carrie brings nearly 30 years of experience in business operations, systems implementation, and project management to her role. She holds a B.A. in Management Economics from the University of Guelph. If something needs to get done well, Carrie’s team is who you want on it.