If there is one thing we can be certain of, it is the inevitability of uncertainty.
The world is not a still photograph –it is a motion picture and it requires that we are comfortable with change. As much as we may try to avoid periods of uncertainty, it is expected that we will experience them. However, it is during these periods that we are presented with an unparalleled opportunity to learn, to grow, and to adapt.
Peter Jensen discusses the merits of framing change as a challenge and provides suggestions on how to embrace periods of chaos in a healthy manner.
Click here to download the whitepaper. On November 19th, 2019, 75 leaders from Toronto’s business and HR communities gathered at OCAD U CO for a discussion on team resilience. Here’s what they learned:
Leading the discussion, Third Factor CEO Dane Jensen brought together the voices of elite athletes and coaches to talk about what separates those teams that are able to rebound from failure to reach even higher levels of performance from teams that tend to crumble or falter in the face of failure.
Drawing on insights from our work with high-performing sports teams, including the last four medal winning women’s Olympic hockey teams and the men’s and women’s national soccer teams, Dane identified what it takes for teams to not just perform but also to recover and be resilient. These are the four traits we’ve observed that characterize resilient teams, or differentiate resilient teams from those that are less resilient:
1. Negative emotion. Resilient teams process negative emotion in a way that leads to harder work and higher standards as opposed to detachment or combustion. They frame it so rather than being scared of negative emotion, they choose to lean into it, work with it, and see it with a sense of challenge, control and commitment.
2. Communication. The teams that recover quickly from setbacks communicate differently because they have worked consciously on awareness. They’ve surfaced their communication styles and worked on having performance conversations in the good times.
3. Relationships. Teams are more resilient when they work diligently on building relationships, even if that’s just 30 seconds for each person every day.
4. Shared purpose. Teams work best in the face of failure when they have a clear a line of sight to shared purpose. They don’t do hard work for it’s own sake, but because they choose to connect it to something that actually matters to them.
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Determining what you can and can’t control is the key to harnessing the tremendous instructive power of adversity.
Even when we lack control over certain circumstances, we will still have control over how we will deal with these circumstances, what perspective we will choose to take. In this whitepaper, Sandra Stark and Peter Jensen explore three aspects that comprise a resilient perspective during a time where many businesses began to lose hope – the global economic crisis.
Though the Great Recession is now behind us, the inner skills that they address will help you flourish in the face of adversity and grow in even the poorest of conditions.
Click here to download the whitepaper. Valuing lessons from failure is an important mindset in business, but in reality most teams aren’t prepared to fail. The consequences of failure can breed negativity and erode team culture, destroying productivity, preventing future success, and masking the very lessons that make failure valuable in the first place.
In our 25 years of experience working with hundreds of teams in the worlds of elite sport, business, not-for-profit, Government and Academia – including the last 4 medal-winning Canadian Women’s Olympic hockey teams – we’ve observed the characteristics that define resilient teams, and the steps they and their leaders take to use failure as a catalyst for growth and high performance.
In this keynote address, Third Factor CEO, Dane Jensen, will draw on the lessons we’ve learned from the Olympic athletes we’ve worked with to inspire you with new ideas to foster resilience on teams in your organization by examining four characteristics of resilient teams.
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The presentation features the voices of athletes and coaches who have persevered in the face of failure and tremendous pressure, including:
- Hayley Wickenheiser, 4-time Olympic Gold Medallist, women’s hockey
- Jayna Hefford, 4-time Olympic Gold Medallist, women’s hockey
- Christine Sinclair, 2-time Olympic Medallist and captain of the Canadian Women’s National Soccer Team
- Roy Rana, Assistant Coach, Sacramento Kings
- Dr. Peter Jensen, Founder, Third Factor
Participants will learn:
- How resilient teams harness and channel the negative emotions associated with loss and disappointment
- How their communication systems allow them to work through setbacks more productively and therefore recover faster
- How the relationships amongst team members can support or hinder recovery, and
- The vital role that a strong shared purpose plays in making it through the hard times
You should attend if:
- You are responsible for enabling and fostering team culture in your organization
- You are responsible for fostering a culture of innovation in your organization
- You want new ideas on how to maintain productivity and performance through difficult times
- You want to build resilience for yourself or your team
Set against the backdrop of one of Toronto’s newest and most exciting innovation spaces, OCAD U CO, participants will enjoy great peer networking and a delicious breakfast.
About the presenter:
Dane Jensen is a cross-pollinator between the podium and the boardroom. As CEO of Third Factor, he works every day to enhance Canada’s business and athletic competitiveness through better strategy and stronger leadership. His clients include RBC, CIBC, WestJet, University Health Network, the Canadian Paralympic Committee, the Canadian Sport Institute Ontario, and Right To Play. He has worked as an advisor to Senior Executives in 12 countries on 5 continents, he contributes regularly to The Globe and Mail on the topics of strategy and leadership, and was previously an Associate Partner at the strategy consultancy Monitor Deloitte.
About the venue:
Just minutes from Union Station on Toronto’s waterfront,
OCAD U CO is a state-of-the-art 14,000 square foot studio designed specifically for collaborative innovation work. The space features is home to 20 resident design-led startups, a suite of formal and informal meeting spaces, and is the setting for our program,
How To Lead Innovation, which we run in partnership with OCAD U CO and the Smith School of Business at Queen’s University.
Reserve your spot:
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What do elite athletes know about resilience? They know that it is largely an inside job.
In the face of adversity, disappointment, and set-backs, Olympic athletes take on the role of Power Converters: they harness the energy inherent in pressure to enhance their own performance. Here’s the good news: you too can learn to leverage pressure in order to generate better results. The necessary skills are not innate genetic gifts, but rather, abilities that can be consciously learned and practiced.
Peter and Dane Jensen introduce the four skill sets that make up the personal resilience tool-kit used by elite athletes and high performers in business to gain control over how pressure and stress will impact performance.
Click here to download the whitepaper. Upon hearing the ‘c-word’ from his doctor, Peter Jensen embraced teachings from the Inside Edge in order to equip him for the challenge ahead.
Imagine if you got a phone call that would dramatically change your life for the next decade or more. How would you react? The mental fitness skills that are used to stimulate high performance on the field or in the boardroom have a distinct purpose in a more central area of our lives–our personal health.
Click here to read the whitepaper.
