Webinar / Keynote

Coaching with Courage: The Tough Conversations

Watching Olympic coaches operate, as we have for 30 years, makes one thing very clear: the courage to have a direct conversation when needed is vital to helping someone reach their potential.

Harness the power of pressure

Even the strongest performers encounter roadblocks on the path to success. Addressing these issues are among the most difficult conversations a coach can have.

This session introduces leaders to the advanced communication skills to navigate these challenging conversations with clarity and confidence. Audience members will leave with a clear map and the skills to tackle their toughest coaching conversations while strengthening relationships along the way.

Participants will learn to:

Bring a coaching mindset and clear objectives into the conversation.
Structure a clear opening statement that gets the conversation off on the right foot.
Work through resistance and defensiveness using strategies to diffuse tension.
Manage their own reactivity to stay composed under pressure.

Meet the presenter

Garry Watanabe

Garry Watanabe is an expert on coaching and performance psychology with a wealth of experience working under the peak of pressure in both business and sport. Learn more

Our coaching suite

Virtual / In-person Delivery

3×4 Coaching

Learn and master the 3 plays and 4 skills that exceptional coaches use to deliver results and build commitment.

Virtual / In-person Delivery

3×4 Coaching: Mastering Challenging Conversations

Learn and master the skills and tools great coaches use to communicate effectively through pressure and conflict.

Webinar / Keynote

3×4 Coaching

Drawing in a wealth of experience from our 30+ years of working with the world’s top coaches, this presentation begins a powerful coaching journey.

Webinar / Keynote

Career Conversations

Drive engagement at all levels of the organization through effective developmental conversations.

Webinar / Keynote

Ignite

How do you get someone else excited about reaching their potential?

Our perspectives

Whitepaper / Coaching

The Conversation You’re Avoiding is the One That Matters Most

Article / Resilience

Three Lessons from Rosie MacLennan: Failure, Feedback, and Imagination

Article / Coaching

Ensuring Success in New Manager Development Programs

Article / Coaching

Expectations Vs. Reality: Maintaining Motivation When Coaching Against The Odds

Article / Coaching

Third Factor’s Flagship 3×4 Coaching Program Receives ICF Accreditation

Webinar / Keynote

3x4 Coaching.

Drawing on a wealth of experience from our 30+ years of working with the world’s top coaches, this presentation begins a powerful coaching journey.

Coaching is a mindset. Not a to-do.

For organizations to thrive in the months ahead, leaders must help their people re-skill: to coach them up the learning curves of new skills, to help them progress towards mastery, to tap into a growth mindset, and to get them excited about unlocking new potential and abilities.

Featuring a wealth of experience from 30+ years of working with the world’s top coaches, this presentation explores how coaching is powerfully different from other management styles – rooted in a mindset that we call a “developmental bias.”
Developmental bias.

At the heart of great coaching is a mindset that we call a ‘developmental bias.’ Great coaches focus on empowering and strengthening the people they coach. They build a relationship rooted in high standards and caring, and align themselves with the part of the person they are coaching that wants to improve.
The 3 Plays: Clarity. Competence. Recognition.

In every conversation that a coach has they focus on one of three core plays: building clarity around what high performance looks like and why it matters, building the competence and confidence of the performer to reach those expectations, or providing recognition for effort and progress.
The 4 Skills: Questioning. Listening. Feedback. Confronting.

Great coaches master four core communication skills to execute the three plays: asking effective questions, actively listening, giving competent, relevant feedback, and confronting when necessary.
Explore the 3×4 Coaching model.

Still curious? Take a closer look at the 3 plays and 4 skills of great coaches in this whitepaper.

Download now

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Participants are introduced to:

How to embrace the “developmental bias” of a world-class coach.
The 3 core plays great coaches execute on consistently: clarity, competence and recognition.
The 4 key skills great coaches deploy: questioning, listening, feedback and confronting.

Meet the presenters

Garry Watanabe

Garry Watanabe is an expert on coaching and performance psychology with a wealth of experience working under the peak of pressure in both business and sport. Learn more
Dane Jensen

Dane is the CEO of Third Factor, an acclaimed speaker, instructor at the University of North Carolina, and a regular contributor to Harvard Business Review. Learn more
Peter Jensen

Peter is a veteran of 10 Olympic Games, author of 3 best-selling books, and a renowned innovator. Learn more

Whitepaper: The 3 Plays and 4 Skills of Exceptional Coaches

Third Factor CEO Dane Jensen and Director of Training Peggy Baumgartner take you inside the 3x4 Coaching model for a deeper look at how great coaches operate and how we can all learn and master their playbook.

Download