Rosie MacLennan is a powerhouse: she was the first Canadian athlete to defend a gold medal at a summer Olympics by winning back-to-back golds in trampoline in 2016 and 2020, she served as the Chair of the Athletes Commission at the COC and fought tirelessly for safe sport, and she has an MBA from Stanford.
We were fortunate enough to have Rosie join us at our annual Third Factor client dinner a short time ago, where she shared a behind-the-scenes look at her path to Olympic triumph, the significant challenges she faced on the journey, and the tools she used to help overcome them.
Here are three lessons from Rosie’s talk that can help anyone striving for their own version of a gold-medal performance.
1: Confront failure head-on
One of Rosie’s most interesting insights was slightly counter-intuitive: when the fear of failure is strong, don’t shy away from it – lean into it. Ahead of the Olympics, Rosie consciously worked to confront the possibility of failure directly, and work through her worst-case scenario in vivid detail.
“By confronting the possibility of failure, you can free yourself from its grip.”
In partnership with her mental performance coach, Rosie sat down and played out two scenarios: what if things go well and I win? And, what if I stumble and fail? With these two scenarios in mind, she vividly worked through how she would feel and what her life would be like: 1 day after, 1 week after, 1 month after, 1 year after, and, eventually, 5 years post-Olympics.
Rosie’s realization? Ultimately, the outcome at the Games would have little impact on her life 5 years down the road. Regardless of the outcome she would be okay.
This mental exercise allowed Rosie to remove the distraction of fear from her preparation. By confronting failure head-on, she could redirect her energy from worrying about what could go wrong to focusing on what she could control.
Whether you’re preparing for a major presentation, launching a new business venture, or pursuing a personal goal – instead of trying to avoid thinking about failure, take the time to visualize the negative scenario. When we “play out the full movie” what we often find is that the fear comes from the fact that we are just imagining a moment in time – an incomplete thought or image that doesn’t reflect the fullness of time. By confronting the possibility of failure, you can free yourself from its grip and focus entirely on performing at your best.
2: Embrace direct feedback
Rosie’s coach, Dave Ross, is known for a style that is extremely candid. While some athletes balked at his bluntness, Rosie saw something deeper: a genuine commitment to helping her succeed. She understood that behind his straightforward critiques was a profound belief in her potential. Instead of resisting his feedback, she consciously worked to lean into it, using it as information to unlock higher levels of performance.
This ability to harness the value in blunt feedback came from her taking the time to understand Dave as a person. She took the time to look beyond personality and style to understand his values and ultimately his character. These insights didn’t just unlock her own performance, they also allowed her to help other athletes shift their perspective on Dave’s feedback by sharing her insights into what was behind his style.
When you find yourself chafing at direct feedback, consider the intent of the person delivering it. Where are they coming from? What are they trying to help you accomplish? Often, others are trying to help – even when their wording or approach might trigger some reactivity.
3: Use visualization to overcome obstacles
In the lead-up to the Tokyo Olympics, Rosie faced a daunting challenge: a series of serious ankle injuries that left her unable to perform her trampoline routine for weeks. In fact, she was unable to practice her full routine until one day before leaving for the Games.
“When we imagine something with enough vivid detail – to our body, it’s real.”
Rather than letting this setback derail her preparation, Rosie turned to the power of imagery and visualization. Unable to train physically, she trained mentally.
This started with simply imagining herself bouncing on the trampoline again. She shared that, initially after the injury, every time she would close her eyes and visualize jumping on the trampoline – she would see herself falling. With effort and (mental) practice, she was able to start to imagine herself jumping with confidence, and eventually to visualize her entire routine in vivid detail.
Remarkably, Rosie finished 4th at the Tokyo Olympics— less than a single point off of the podium featuring the best athletes on the world, all of whom had been training regularly, despite having been unable to physically practice until a single day prior to travel.
When we imagine something with enough vivid detail – to our body, it’s real. Some studies estimate that for elite athletes, mental rehearsal delivers roughly 85% of the benefits of physical rehearsal. Rosie’s experience certainly backs up that research.
Visualization isn’t just for elite athletes. It’s a tool anyone can use to prepare for high-stakes situations —whether it’s a speech, negotiation, or exam—spend time visualizing your performance. Imagine every detail: the environment, your actions, and the desired outcome. This mental preparation can help you feel more confident and prepared when the moment arrives.
Bringing it all together
Rosie MacLennan’s journey to Olympic success is more than a story about athletic achievement. Her approach to confronting failure, embracing feedback, and harnessing the power of visualization provides lessons that can help all of us.
Here’s a challenge: think about your own version of a “gold medal performance.” What are you striving for in your career, relationships, or personal growth? Now, consider how you can apply Rosie’s three strategies:
Confront failure head-on: What’s holding you back? Imagine the worst-case scenario to start to rob it of its power.
Embrace direct feedback: Who in your life is pushing you to be better? How can you listen with an open mind and use their insights to grow?
Use visualization to your advantage: What mental rehearsals can you do to prepare for your big moment? As in many sports, when navigating uncertainty it helps to “look where you want to go.” In his latest article for HBR, Third Factor CEO, Dane Jensen, outlines a process for imagining a plausible, positive version of the future and taking steps to actually get there.
Read the article at HBR.org. Our company’s roots go back to the 1988 Olympic Games in Calgary, Alberta. Our founders, Peter Jensen and Sandra Stark, were mental performance coaches to Canada’s figure skating team – a team that won 3 out of Canada’s 5 medals on home soil. The business community took notice, and Peter and Sandra were soon working with organizations across the country to apply the principles they used in sport to a wide variety of other settings.
Fast forward to 2022 and Olympic Sport is still our top R&D lab. We work with athletes and coaches at the highest level to understand how they perform, collaborate and lead, and synthesize their best practices for use across disciplines – from business, to academia, industry, philanthropy and beyond.
We’ve had the privilege of working with dozens of athletes and coaches who are representing Canada at the Beijing Games. Here’s a roundup of who we’ll be cheering for this February.
The Canadian Ski Team
Ski Cross is one of the most exciting freestyle skiing events at the Games. We’ve been proud to work with the athletes and coaches on both the men’s and women’s teams to help them build self-awareness, leverage their strengths, and perform under pressure. We’ll be cheering them on in the Ski Cross events on February 17th & 18th.
Our work with Alpine Canada has also taken us to the downhill skiing events. We’ll be keeping a close eye on Team Canada at the men’s and women’s Slalom, Giant Slalom, and Super-G events.
Figure skaters from around the world
Brian Orser and Tracy Wilson are not just Olympic medallists, but widely regarded as the top coaches in the sport. They’ve shared their perspectives on performing in critical moments with us, and we’ll be cheering on their skaters as they compete for the podium in Beijing.
Tracy Wilson is an Olympic Medallist and 7-time Canadian champion
The Canadian Women’s Hockey Teams
We’ll be staying up late to watch Team Canada battle to reclaim Gold. We’ll also be keeping our eye Marie-Philip Poulin who is not just one of the best pressure performers in the world, but the best hockey player in the world, full stop according to our co-founder Peter Jensen. What happens to people who get really good at time management? They get more work!
In his latest piece for Harvard Business Review, Third Factor CEO, Dane Jensen, explores why time management is a trap – and what you can do instead to be more efficient without becoming overwhelmed.
Read the article at HBR.org.
Energize your team as we move out of the pandemic with a series of three, one-hour virtual learning events.
The months ahead will present new challenges as business needs change, blended working environments begin to take shape, and leaders are once again forced to adjust to rapid change and uncertainty. Help ready your people to lead and perform through the next phase with a series of virtual learning events.
TWO TRACKS TO CHOOSE FROM
Develop your people in the areas that will benefit them most. Choose our leadership track to build your team’s coaching and collaboration capabilities, or choose our resilience track to build your team’s ability to perform under pressure.
Drawing on a wealth of experience from our 30+ years of working with the world’s top coaches, 3×4 Coaching introduces the 3 Plays and 4 Skills great coaches use to build commitment and get results.
Building High-Performing Teams
Basketball coach Roy Rana has built high performing teams at every level from high school to the NBA. Drawing on years of experience, he will share what he has learned about how to create an environment in which a team is more than the sum of its parts.
Introduce participants to the relationship between their mindsets, behaviours and results, and take them on an interactive tour of how adopting new mindsets of curiosity and generosity can make those behaviours automatic.
RESILIENCE TRACK
Enhance performance under pressure.
High performance is not possible without pressure. The Building Resilience keynote introduces a personal resilience toolkit used by elite athletes to develop a relationship with stress and pressure that puts them in the driver’s seat.
When teams face challenging times, leaders have four allies to preserve motivation and fight the tide of disillusionment. This session brings these allies to life with stories from people who have used them under incredible pressure.
Our speakers teach at top business schools, have coached Olympic and professional athletes, been Olympic athletes, consulted at the highest level of business, and practiced law. Their strong personalities and unique personal experience draw audiences in and keep learners engaged.
Want to learn more about bringing our Summer Learning Series to your organization? Leave your contact information below and we’ll get in touch.
We are very excited that Dane Jensen’s book, The Power of Pressure: Why Pressure isn’t the Problem, It’s the Solution, is coming out this summer!
HarperCollins is releasing the book on August 31st, but you can get a sneak peek and read the first chapter today! Enter your details below to get your exclusive access now.
The Power of Pressure: Read the First Chapter
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Maintaining Team Motivation Through The Troughs
Available on demand
Register Now
As the pandemic drags on, maintaining motivation and engagement is an increasing challenge for leaders.
Significant prolonged uncertainty, a relentless volume of work, the collapse of a separation between work and home life, and – in some cases – the absence of traditional sources of motivation like raises, promotions, and informal camaraderie in the office, means motivation has rarely been harder to come by.
In this 60-minute webinar, Third Factor CEO Dane Jensen will uncover research that will help you zero in on your team’s emotional state, and introduce four allies leaders can tap into to fight against the tide of disillusionment and keep people energized, resilient and motivated through the months to come.
You’ll leave with a better understanding of your team’s emotional state, and practical ideas for maintaining motivation that you can start using right away.
You should attend if:
You are responsible for leadership development and want new ideas for driving operational efficiency
Your performance management strategy calls for improvement in employee engagement and leadership efficacy
Uncertainty and fatigue caused by the pandemic is having a negative impact on your business
You want to build your own ability to motivate your people over the months ahead
Maintaining Team Motivation Through The Troughs
There are no lives sessions of this webinar upcoming. Fill out the form below to register to watch this webinar on demand.
About the presenter:
Dane Jensen advises senior leaders and their teams on how to perform under pressure in our disruptive world.
Dane has worked with executives in 23 countries on 5 continents. As CEO of Third Factor, Dane oversees delivery of the firm’s leadership development programs throughout North America. Dane is Affiliate Faculty with UNC Executive Development at Kenan-Flagler Business School in Chapel Hill, NC. He also teaches in the full-time and executive MBA programs at the Smith School of Business, Queen’s University in Ontario, Canada.
In about 90% of our conversations with clients, the first question we’re asked is “what can you deliver remotely?” And – the answer is ‘a lot!’
We’ve spent the past six months transforming our product line and, since April, we’ve had more than 5,000 learners go through our programs remotely – from webinars on leading remotely for 500+ people, to immersive 6-week learning journeys to Coaching mastery for smaller cohorts, to building resilience skills in the EMBA class at Queen’s Smith School of Business.
One Size Doesn’t Fit All
Depending on your goals for virtual learning, different approaches are required. We’ve taken a ‘small / medium / large’ approach to our product development to meet the needs of a variety of scenarios:
Large Group Experiences
Webinars or a-synchronous content to spark ideas and motivation for groups of any size.
Targeted Group Programs
Learning journeys that integrate video, synchronous learning, 1:1 coaching and application to build mastery for up to 49 people.
In-depth Cohort Programs
Half-day interactive instructor-led sessions for up to 18 people to build core skills.
Whatever your needs – we’re likely to have a virtual solution that hits the mark in terms of depth, duration and class size.
Get the catalog
Download a full summary of our leadership development programs.
Of course, we have a range of virtual options in our core competencies: coaching skills for managers, resilience skills for all, and self-awareness skills to enable more productive collaboration. And, we are continuously launching virtual programs that give learners the skills they need to be successful right now.
Note that we are continuously developing new offers (and adapting our in-person programs to virtual delivery) so this list will be updated as new programs come online.
Coaching skills for managers
The 3×4 Coaching model explores the 3 plays and 4 skills consistently executed by world-leading coaches.
We have a full range of options for bringing our industry-leading 3×4 Coaching model to life virtually – with a specific eye to how to coach in a virtual environment.
Coaches are leaders who do all they can to help people improve and succeed. It is a way of thinking and interacting with people that communicates high expectations, respect and caring. In this 4 – 6 week (depending on your desired pace) virtual program, individuals learn the concepts and skills of a coaching style of management that builds commitment, drives employee engagement, gets results, and integrates this learning into the flow of their work.
Coaches are leaders who do all they can to help people improve and succeed. It is a way of thinking and interacting with people that communicates high expectations, respect and caring. In this 4 – 6 week (depending on your desired pace) virtual program, individuals learn the concepts and skills of a coaching style of management that builds commitment, drives employee engagement, gets results, and integrates this learning into the flow of their work.
Our practical, 4-step map for challenging conversations is rooted in our 25 years of experience helping elite athletes manage emotions under intense pressure. Participants explore methods of preparing to confront, learn an effective format for an opening statement, practice managing reactivity and discuss how to close the conversation with accountability built-in.
Learning coaching skills is the best way to dramatically increase your people’s commitment level and performance. This interactive 1-hour online session starts your powerful coaching journey.
3×4 Coaching Asynchronous Video Program
The 3×4 Coaching Video Program is a self-paced, asynchronous learning journey that unpacks the 3 plays and 4 skills of exceptional coaches. It provides learners with a powerful, easy-to-understand model for coaching people to higher levels of results and engagement.
Building Resilience is aimed at giving participants a toolkit of inner skills to navigate their high pressure realities.
Rarely has resilience been as relevant as it is right now. We take our 30+ years of experience in resilience, and bring it to life in a way that gives people the insight and skills needed right now.
The virtual Building Resilience program synthesizes 30 years of science-backed and performance-proven strategies into a practical toolkit that participants can use to stay healthy under pressure and recover when they are thrown off balance. Our approach to resilience draws on work in elite sport, teaching and research in academia, and work with thousands of people in organizations of all sizes. Building Resilience is a transformative experience that allows participants to learn in the flow of work while changing the way they relate to pressure.
A leader’s ability to stay resilient through setbacks and be predictable under pressure is the #1 indicator of how their team will weather the storm. Learn practical techniques for staying even-keeled when it matters most in this 1/2-day online workshop.
This online session equips participants with an understanding of how uncertainty and pressure impact their performance and health, an awareness of the choices they have to enhance their resilience under pressure, and a guided, applied exercise that will specifically tackle how they are framing and taking direct action on the areas that will most impact their performance and resilience.
Topical skills leaders need right now
Our Maintaining Team Motivation Through The Troughs program teaches leaders four allies for fighting disillusionment.
A collection of fit-for-purpose programs that address hot button issues like motivation through prolonged periods of uncertainty, challenging conversations from a distance, and the imperative for agility and personal ownership over re-skilling.
As the pandemic drags on, maintaining motivation and engagement will become a primary challenge for leaders. Learn practical techniques to keep people energized, resilient and motivated, inspired by Olympic coaches and athletes, in this 1/2-day online workshop.
Meta-skills are the connective tissue that allow people and organizations to let go of the skills that have anchored their successful past and master and embrace new ways of working – in other words, to evolve. Packed with ideas on both how to foster the development of meta-skills for yourself, and how to build meta-skilled organizations as stewards of talent, this keynote lays out a framework for six key meta-skills that allow individuals and organizations to see clearly, move quickly, and stay the course.
Self-awareness & collaboration
The “player’s card” is one of our favourite tools for helping learners translate self-awareness to communication and action.
The Attentional and Interpersonal Styles Inventory (TAIS) was originally developed to help Olympic athletes and elite military units optimize performance in high-pressure situations. Every day, these individuals must make critical decisions under pressure with less than perfect information. Since its introduction, business leaders have recognized that their people face similar, if not identical, problems and have made the TAIS their assessment of choice.
Our work with the TAIS and fostering self-awareness has never been more vital – or easier to deliver. 1:1 coaching and self-awareness work is a natural fit for a virtual environment.
The Self-Aware Leader program combines the TAIS assessment, three one-on-one coaching sessions, the creation of a personal action plan to address a real business challenge, an ability to chart your progress and adjust your approach through the guidance of a coach. It will help leaders understand and leverage their strengths under pressure and identify what changes if made, would matter the most.
Large Group Experiences
TAIS Assessment + 1:1 Coaching
Whether you want to build self-awareness for a few executives or all of your people managers, the TAIS can help them identify environments and performance situations in which they will thrive and excel, when and how they are most likely to make mistakes and what they can do to ensure you will perform well under pressure. Participants receive an individual report detailing 18 personal styles as they relate to attention, information, leadership, social and communication and have the opportunity to build further clarity with a 1:1 coaching call.
Let’s talk!
If you’re interested in any the above – or anything that you don’t see here – let’s chat! You can get in touch at hello@thirdfactor.com.
Download the catalog.
Get a complete overview of our coaching, collaboration and resilience programs.