Garry Watanabe
Garry Watanabe is an expert on coaching and performance psychology with a wealth of experience working under the peak of pressure in both business and sport. Learn more
Webinar / Keynote
Coaching with Courage: The Tough Conversations
Watching Olympic coaches operate, as we have for 30 years, makes one thing very clear: the courage to have a direct conversation when needed is vital to helping someone reach their potential.
Harness the power of pressure
Even the strongest performers encounter roadblocks on the path to success. Addressing these issues are among the most difficult conversations a coach can have.
This session introduces leaders to the advanced communication skills to navigate these challenging conversations with clarity and confidence. Audience members will leave with a clear map and the skills to tackle their toughest coaching conversations while strengthening relationships along the way.
Participants will learn to:
- Bring a coaching mindset and clear objectives into the conversation.
- Structure a clear opening statement that gets the conversation off on the right foot.
- Work through resistance and defensiveness using strategies to diffuse tension.
- Manage their own reactivity to stay composed under pressure.
Meet the presenter
Our perspectives
Webinar / Keynote
Career conversations.
Drive engagement at all levels of the organization through effective developmental conversations.
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Initiate
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Have the conversation
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End in action
Three steps to higher engagement
Helping employees develop a clear and compelling view of their path forward in the organization is at the heart of keeping employees engaged and motivated through change. And yet, many leaders find these conversations uncomfortable or challenging, so they avoid them.
This highly interactive one-hour session for people leaders introduces the what, why and how of effective developmental conversations and provides practical resources to guide them through every step of the process.
Upon completion, participants will be able to”
- Draw upon a developmental mindset and understand the importance of holding career conversations with their people.
- Describe what a strong career conversation looks and sounds like, drawing on their own experience.
- Ask effective questions to assess their people’s interests & motivations, current performance, aspirations and next step.
- Use a toolkit with their favourite questions and actions to help their people determine their starting point, set goals, and commit to reaching them.
- Conduct effective, ongoing discussions with their people about their development.
Meet the presenters
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Rishi Behari
Rishi is a professional coach, consultant, teacher, facilitator and speaker who has carved out an impressive and eclectic career path amidst adversity, pressure, and uncertainty. Learn more
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Peggy Baumgartner
Peggy Baumgartner is a respected educator, thought leader and coach who has facilitated the development of top performers in business and sport for over 25 years. Learn more
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Cyndie Flett
Cyndie Flett is a successful leader of world-class teams in high-performance sport and business, and a leading expert on coaching. Learn more
Get the brochure.
Learn more about bringing Career Conversations to your team.
Open enrollment.
Looking to become a better coach yourself? Explore Coaching Remotely through open enrollment programs at the Smith School of Business at Queen’s University.
Upcoming open enrollment programs
Coaching Remotely
An introduction to the 3x4 Coaching model exploring the mindset, plays and skills of great coaches in a 1/2-day workshop optimized for a remote workforce.
June 21, 2022 — Register
Our perspectives
Webinar / Keynote
3x4 Coaching.
Drawing on a wealth of experience from our 30+ years of working with the world’s top coaches, this presentation begins a powerful coaching journey.
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Coaching is a mindset. Not a to-do.
For organizations to thrive in the months ahead, leaders must help their people re-skill: to coach them up the learning curves of new skills, to help them progress towards mastery, to tap into a growth mindset, and to get them excited about unlocking new potential and abilities.
Featuring a wealth of experience from 30+ years of working with the world’s top coaches, this presentation explores how coaching is powerfully different from other management styles – rooted in a mindset that we call a “developmental bias.”
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Developmental bias.
At the heart of great coaching is a mindset that we call a ‘developmental bias.’ Great coaches focus on empowering and strengthening the people they coach. They build a relationship rooted in high standards and caring, and align themselves with the part of the person they are coaching that wants to improve.
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The 3 Plays: Clarity. Competence. Recognition.
In every conversation that a coach has they focus on one of three core plays: building clarity around what high performance looks like and why it matters, building the competence and confidence of the performer to reach those expectations, or providing recognition for effort and progress.
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The 4 Skills: Questioning. Listening. Feedback. Confronting.
Great coaches master four core communication skills to execute the three plays: asking effective questions, actively listening, giving competent, relevant feedback, and confronting when necessary.
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Explore the 3×4 Coaching model.
Still curious? Take a closer look at the 3 plays and 4 skills of great coaches in this whitepaper.
Swipe to learn more
Participants are introduced to:
- How to embrace the “developmental bias” of a world-class coach.
- The 3 core plays great coaches execute on consistently: clarity, competence and recognition.
- The 4 key skills great coaches deploy: questioning, listening, feedback and confronting.
Meet the presenters
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Garry Watanabe
Garry Watanabe is an expert on coaching and performance psychology with a wealth of experience working under the peak of pressure in both business and sport. Learn more
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Dane Jensen
Dane is the CEO of Third Factor, an acclaimed speaker, instructor at the University of North Carolina, and a regular contributor to Harvard Business Review. Learn more
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Peter Jensen
Peter is a veteran of 10 Olympic Games, author of 3 best-selling books, and a renowned innovator. Learn more
Whitepaper: The 3 Plays and 4 Skills of Exceptional Coaches
Third Factor CEO Dane Jensen and Director of Training Peggy Baumgartner take you inside the 3x4 Coaching model for a deeper look at how great coaches operate and how we can all learn and master their playbook.
DownloadGet the brochure.
Learn more about bringing 3×4 Coaching to your next event.
Our perspectives
Keynote
Ignite.
In Ignite, Peter Jensen distills a lifetime working along-side the world's greatest coaches into five core concepts that exceptional leaders use to ignite high performance in others.
How do you get someone else committed to reaching their full potential?
It’s a question that challenges new managers and seasoned executives alike, echoes through coaches’ heads as they watch a gifted athlete underachieve, and keeps parents up at night. It’s a question that you need to be able to answer to move your work team to high performance and enable your children to achieve self-reliance and success. It’s also a question that Peter Jensen has spent a lifetime investigating.
As a leader—you can determine whether stress and pressure will extinguish the flame of high performance or ignite the desire in others to reach ever higher levels. Over 90 minutes, Peter works through an easy-to-understand model, providing a clear view of what separates ‘igniters’ from ‘extinguishers’ and exploring a wealth of strategies you can put to use immediately in your world.
Participants will explore the five traits of Igniters:
- Manage yourself (so others don’t have to)
- Build trust – trust leads to commitment and committed people outperform
- Encourage and use imagery
- Uncover and work through blocks
- Embrace adversity – strength comes from tearing the muscle
Meet the presenter
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Peter Jensen
Peter is a veteran of 10 Olympic Games, author of 3 best-selling books, and a renowned innovator. Learn more
Learn more
Ignite the third factor at your next conference or event.
